To limit the risk of COVID19 cross infection for patients and staff


The doors have now been closed; only patients with an appointment will be allowed in to the surgery

Please nominate a pharmacy and prescription to be sent electronically. You can then go direct to the pharmacy to collect the medication.


Thank you for your continued patience.

Regent House Surgery

We have changed our online prescriptions ordering service to Patient Access

MEDICATION :- Patient Access is a secure way to send your repeat medication requests via the internet. It allows you to view the items on your repeat prescription and order them at the click of a mouse. You can then view the progress of your request and will be able to see when it has been dealt with. You will also be able to look back at previous requests you have made.


If you are over 16 you can register with Patient Access by clicking on the link above

Under 16 please contact the surgery on 01257 514270


Please note that we will have to accept your registration first and this may be the next working day, before you can order prescriptions.

  You will not need to bring ID into the surgery unless we ask you to

For more details on Patient Access see - Using Patient Access  

Ways to order your repeat prescriptions. 

 Following the link above

 Call the main telephone line 01257 514270

 Posting or bringing into the surgery the computer slip attached to your repeat    prescription.

If you wish us to return your prescription by post please provide a stamped address envelope

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed

Repeat prescriptions can be collected from the surgery Monday - Friday 8am - 6.30pm.  (Closed 1 till 2)


If ordering Warfarin

Please inform us of the following information in the comments box:

  • Date of last INR reading
  • Last INR reading
  • Date of next INR reading
  • Target INR
  • Medication dose changed YES/NO


Is my information secure?

All information that is sent to >your surgery via Patient Access is secure. Your personal details are encrypted and protected using the highest standard internet security, so it cannot be intercepted. Only you and your GP surgery are able to see this information

By 2015 the government are hoping that all patients will have access to their medical records so we are looking into this for the future through Patient Access and will keep you informed at all stages .


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